The Chester County SPCA is an equal opportunity employer.
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Kennel Technician Level I
Chester County SPCA
Under supervision, to perform necessary work to maintain the kennels and shelter in a clean and sanitary condition; to assist in the feeding, care and placement of animals, and to do other work as required to insure the humane treatment and care of the animals.
1. Receives animals at the shelter, as needed provides physical examination, and updates records in accordance to current shelter policy and procedures, and reports such to the Kennel Coordinator and Operations Manager.
2. Under supervision, as needed provides inoculations, appropriate preventative care, and basic medical treatment to animals in accordance to current shelter policy and procedures, and reports such to the Kennel Coordinator and Operations Manager.
3. Maintains proper record keeping on all shelter animals in accordance to current shelter policy and procedures.
4. Feeds and cares for shelter animals according to approved procedures, keeps animal quarters clean throughout the day.
5. Assists the public in adoption, redemption, and lost and found services in a courteous manner. Acquires thorough knowledge of adoption policies and provides screening of potential adopters.
6. Performs cleaning and shelter maintenance regularly to insure the cleanliness and safety of the shelter, the public and the staff.
7. Informs the Kennel Coordinator and Operations Manager of any special conditions or problems in the shelter as they occur.
8. Assists other shelter personnel when required.
9. Acquires working knowledge of applicable dog laws, local ordinances, and operating procedures approved by the Board.
10. Assists with other shelter activities as needed.
11. Attends staff meetings.
12. Performs other duties as assigned by the Executive Director or the Operations Manager.
This position reports to Operations Manager. Qualifications
High school graduate or equivalent experience; ability to gain working knowledge of state laws and county ordinances relating to the care, treatment and impounding of animals; knowledge of various breeds of dogs, cats, and other domestic pets. Must know how to handle animals and operate shelter equipment and materials as delegated. Must make a good appearance and have the ability to deal tactfully and effectively with the public.
Chester County SPCA
ORGANIZATION: The Chester County SPCA is the only open-access animal shelter in Chester County, Pennsylvania. We provide shelter, medical care, and new adoptive homes for animals originating from both Chester and nearby Delaware County.
SUMMARY: The Adoption Counselor will report directly to the Manager of Lifesaving and Customer Service, as part of the Lifesaving Team. It will be the responsibility of the Adoption Counselor, under the direct supervision of the manager, to assist the public with specific adoption service needs, answer questions and concerns, provide needed information when called upon, and to always keep accurate records for each animal. Individuals in this classification represent Chester County SPCA policies and procedures to the public and are expected to maintain a positive and receptive environment – at all times - for those individuals visiting or calling the Chester County SPCA.
This individual will work with individual volunteers as needed and appropriate, as volunteer management relates to increasing adoptions, improving adoption marketing, and working in a collegial manner with rescues, fosters, and individual adopters.
The person in this position must be dedicated to lifesaving and no-kill animal sheltering models, as well knowledgeable about current on existing best practices and research on sheltering, adoption marketing, and new trends in animal welfare. He/she must also be comfortable handling cats, dogs, and small animals and facilitating meet-and-greets with dogs of potential adopters.
Must be highly energetic, a people person, results and goals oriented, and a dedicated team player. Salary is competitive and negotiable.
- Cheerfully and promptly greet and assist all customers entering the adoptions lobby;
- Handle interactions with the public in positive, proactive manner and ensure transparency and accuracy in reporting, data, and animal records;
- Guide customers around the shelter and introduce them to animals in our care that are available for adoption and lost animals;
- Handle animals during introductions with potential adopters, including those that involve meet- and-greets with existing animals already in the adopter’s home;
- Utilize PetPoint Shelter Management database to track animal intake and outcomes, behavior assessments, medical details, and movement through and out of the shelter (to adoption events; - Maintain accurate cage cards and additional notifications for each animal;
- Help ensure that PetPoint and other forms of adoption and lost/found marketing are kept current on a daily basis;
- Participate in identifying and immediately reporting concerns about animal health conditions or behavior to the Manager of Lifesaving;
- Listen to customers and provide effective responses and remedies to their questions and needs;
- Participate in delivering daily enrichment to cats, dogs, and other animals in the care of the
- Counsel potential adopters in selecting a pet that would enjoy their lifestyle, discuss the responsibilities of pet guardianship, show animals to prospective adopters during shelter open hours, give information about specific animals and explain the adoption process to shelter
- Responsible for knowing which animals are available for adoption and knowing the temperaments and personalities of these pets;
- Understands and communicates principles that convey and impart an understanding of the policies and procedures of the Chester County SPCA and local and state laws and regulations governing animals to the public;
- Must be committed to a high standard of safety and be willing and able to comply with all safety laws and all of the employer’s safety policies and rules and must be willing to report safety violations and potential safety violations to appropriate supervisory or management personnel;
- Promptly answer all public telephone calls, emails, and other forms of communication in a professional manner, routes inquiries to the proper person/department and initiates written messages for follow up.
EDUCATIONAL REQUIREMENT: High school diploma or GED equivalent or associate’s or
college degree, as well as 6 months related animal care experience and/or training. Knowledge of, interest and passion in, or continuing education performed in the field of animal welfare and sheltering.
EXPERIENCE, ABILITIES & QUALITIES REQUIRED:
- Basic animal care knowledge, including knowledge of dog and cat breeds, behavior,
appropriate care and housing, common health problems, disease symptoms and handling techniques.
- Ability to read and comprehend instructions, short correspondence and memos.
- Ability to write reports and correspondence.
- Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
- Valid Pennsylvania Driver’s license. Driving skills for both standard and automatic
- Basic computer skills using standard office programs such as Word or similar programs.
- Experience with data-entry into and reporting from PetPoint Shelter Management database (or other databases) preferred.
- Must be in good health. Any allergic condition that would be aggravated from exposure or
through contact with animals or chemicals used to sanitize facilities, vehicles or equipment, is a disqualification.
- Must stand, walk, bend and stoop frequently to perform duties.
- Have the ability to perform prolonged strenuous physical activity, including lifting and carrying objects weighing up to 40 pounds alone or up to 100 pounds with the help of fellow employees for short distances.
- May be exposed to hostile or abusive members of the public. Must be able to deal with an often
times emotion-charged public and carry a fast-paced and changing work load which at times can be stressful.
- By nature of the job, there is occasional exposure with dead, injured, sick, unruly, and/or aggressive animals, in addition to exposure to parasites and infectious diseases.
- Must be available and willing to work weekends, holidays, overtime, and attend mandatory training and meetings as the employer determines are necessary or desirable to meet its business needs.
IMMEDIATE SUPERVISOR Manager of Lifesaving and Customer Service
HOURS: Full and part time positions available. Non-exempt, hourly. The CCSPCA is open to the public daily from 10 am to 8 pm. Minimum of 8 hours per day, 40 hours per week. Daily hours and days of the week may vary according to the needs of the department schedule. Includes weekends, nights, and holidays.
INTRODUCTORY ASSESSMENT PERIOD: The introductory assessment period runs from the date of hire for 90 days thereafter.
EMPLOYMENT: There is no minimum period of employment guaranteed or implied by acceptance of an employment offer. It is the policy of Chester County SPCA that even exempt positions are governed by the needs of the agency, which means that employment is for no specified term and either the Chester County SPCA or the employee, may terminate that employment at any time. The Executive Director has final authority over these decisions and determinations.
The statements herein are intended to describe the general nature and level of work performed by employees, but are not a complete list of responsibilities, duties, and skills required of personnel so classified. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Furthermore, they do not establish a contract
All resumes and salary requirements should be sent to email@example.com
The Chester County SPCA is an equal opportunity employer.
Chester County SPCA
Organization: The Chester County SPCA (CCSPCA) is the only open-access animal shelter in Chester County, Pennsylvania. We provide shelter, medical care, and new adoptive homes for animals originating from both Chester and nearby Delaware County.
The Veterinary Technician will assist the Medical Director as needed both in surgery and with shelter medicine responsibilities, as well as ensuring that the clinic facility and equipment is clean and in good working order. Additionally, they will monitor the health of animals in the shelter, provide care and treatment to sick and injured
animals, and prepare animals for veterinary care and spay/neuter surgery.
Self-motivated, enthusiastic team players needed for two open positions as veterinary technicians at the CCSPCA. Veterinary technicians will work directly under the medical director and become an integral part of maintaining the health and wellness
of shelter animals.
Specific duties include (but are not limited to):
- Performing intake diagnostics and treatments to new animals as well as scheduled booster vaccines and deworming
- Daily medicating of animals
- Assisting with surgical procedures (surgical preparation, monitoring, dental cleaning)
- Medical data entry
- Communication with other staff concerning medical treatments, biosecurity and preventative medicine protocols
- Communication with adopters, volunteers and foster parents on medical care, preventative medicine
- Restocking/cleaning of treatment areas
- Assisting with inventory and scheduling for medical procedures
- Assistance with humane euthanasia
Applicants must possess excellent animal handling skills (including the ability and willingness to safely handle aggressive, fractious or feral animals), and have solid clinical skills for administration of SQ, IM, and IV injections. Previous experience with high volume spay/neuter, surgical assistance and monitoring, and/or shelter experience is a plus, but willing to train the right individual. Ideal candidates will have excellent communication skills, enjoy a fast-paced work environment, and are able to maintain a high level of professionalism in stressful situations.
Availability and a willingness to work a flexible schedule are a plus.
Must be at least 18 years of age and have valid driver’s license and if, hired, able to present clean driving printout from DMV.
Immediate Supervisors: Shelter Medical Director and Operations Manager
Non-Exempt Position: Minimum of eight hours per day, 40 hours per week. Daily reporting hours and days of the week may vary according to the needs of the department schedule. Includes weekend and holiday work.
Please send resumes and salary requirements to firstname.lastname@example.org. The Chester
County SPCA is an equal opportunity employer.